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Privacy policy and GDPR notice

This policy explains how AvoSign processes personal data for account creation, dispute intake, AI drafting, lawyer review, sending, support, and security.

Version: 2026-06-16

1. Controller

AvoSign acts as controller for account, billing, consent, and product usage data. Before production launch, company registration, address, and data protection contact details must be completed in the legal notice.

For privacy requests, users may contact privacy@avosign.com.

2. Data we process

We process account identifiers, email address, authentication events, legal consent records, dispute facts entered by the user, generated drafts, final letters, sending status, payment metadata, and technical logs.

  • Account and authentication data
  • Dispute descriptions and uploaded context
  • AI-generated drafts and lawyer-reviewed letters
  • Consent versions accepted during signup
  • Support, security, and operational logs

3. Purposes and legal bases

Data is processed to provide the service, perform the user contract, comply with legal obligations, secure the platform, improve quality, and respond to support or rights requests.

Where consent is required, such as optional analytics cookies, users may withdraw it at any time.

4. Sharing

Data may be shared with partner lawyers, authentication providers, hosting providers, payment processors, sending providers, and support tools when necessary to provide the service.

AvoSign does not sell personal data.

5. Retention

Account and letter records are retained for the duration needed to provide the service, preserve proof of sending and consent, comply with legal obligations, and manage disputes.

Users may request deletion where legally available.

6. User rights

Depending on applicable law, users may request access, rectification, deletion, restriction, portability, or objection to processing.

EU users may also lodge a complaint with their local data protection authority.